Welcome to Golden Bets Casino. We are committed to protecting the privacy and security of our users' personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website and use our services.
1. Information We Collect
We collect various types of information to provide and improve our services.
- Personal Information: Information you provide when you register, such as your name, date of birth, email address, phone number, and physical address.
- Financial Information: We collect data related to your transactions and payments, including deposit and withdrawal history. Note that we do not store full credit card information on our servers.
- Technical and Usage Data: We automatically collect data about your interactions with our website, including your IP address, browser type, operating system, and a record of your game activity and page visits.
- Cookies and Tracking Technologies: We use cookies and similar technologies to remember your preferences, enhance your experience, and analyze site traffic.
2. Legal Basis for Processing Your Data
We only process your personal data when we have a legal basis to do so, including:
- Contractual Necessity: To provide our gaming services to you and fulfill our contractual obligations.
- Legal Obligation: To comply with anti-money laundering regulations and other legal requirements.
- Legitimate Interests: To improve our services, prevent fraud, and ensure the security of our platform.
- Consent: When you agree to specific uses of your data, such as for marketing communications.
3. How We Use Your Information
We use your data to:
- Manage Your Account: To create and maintain your account, process deposits and withdrawals, and provide customer support.
- Enhance and Personalize Services: To analyze usage patterns to improve game performance and customize content.
- Ensure Security: To protect against fraud, detect suspicious activity, and enforce our Terms of Service.
- Communicate with You: To send you service updates and respond to your inquiries.
- Fulfill Legal Requirements: To comply with regulatory obligations related to identity verification and reporting.
4. Sharing and Disclosure of Your Information
We do not sell your personal data. We may share your information with trusted third parties only to provide our services, and when legally required to do so.
5. International Data Transfers
As an international service, your data may be stored and processed in countries outside of your own. We ensure that any such transfers comply with applicable data protection laws.
6. Data Retention
We will retain your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for legal, accounting, and security purposes.
7. Children's Privacy
Our services are strictly for individuals who are at least 18 years of age. We do not knowingly collect personal information from children under this age.
8. Your Privacy Rights and Choices
You have control over your data. Depending on your location, your rights may include:
- Access: The right to request a copy of the data we hold about you.
- Correction: The right to correct any inaccurate personal data.
- Deletion: The right to request the deletion of your data.
- Objection: The right to object to our processing of your data.
- Opt-Out: The right to unsubscribe from our marketing emails at any time.